Privacy Policy

Privacy Policy

ToroG Smart POS respects your personal information. We understand that you need to know how we manage the personal information we collect from ToroG. Read and learn about the following privacy policy here.

By accessing, registration, use of ToroG Smart POS means that you agree and accept to be bounded by the terms of our privacy policy.

1. Purpose and scope of information collection

Personal information: ToroG Smart POS requires your personal information such as: name, phone number and some other optional information when you want to support consultation. This personal information is used for ToroG Smart POS to identify and contact you when needed.

During progressing payment transaction at website: https://torog.vn, ToroG Smart POS only saves detail information about the customer's paid orders, the information about customer's bank accounts(s) number do not be saved. ToroG Smart POS also uses both personally identifiable information and some non-personally identifiable information (such as cookies, IP address, browser type, total date, etc.) to increase ToroG Smart POS’s response in terms of sites and services, as well as in developing new functions, features and services according to evolving trends and interests.

Customers will be solely responsible for the security and storage of all service activities under their registered name, password and email box. In additional, the customer is responsible for promptly alert to website https://torog.vn of any unauthorized use, abuse, breach of security, retain the registration name and password of the third party for appropriate remedial action.

2. Scope of information use

Normally, we use the information you provided only to contact, respond to your questions or fulfill your requests.

Your personal information will not be shared with any third parties without your consent. But we may share your information with partners with your consent.

ToroG Smart POS customer data can be transferred to its successor or designee to manage the company when the company is merged, acquired or bankrupt.

3. Information storage time

The customer's personal data will be stored until there is a request to cancel or the customer log in and perform the cancellation. All remaining customer personal information cases will be kept confidential on our server.

4. Commitment to protecting customer's personal information

Personal information of customers on https://torog.vn is absolutely guaranteed by https://torog.vn according to ToroG Smart POS's personal information protection policy. The action of collecting and using information of each customer is done only with the consent of that customer, unless otherwise provided by law.

- Do not use, do not transfer, provide or disclose to any third party about the customer's personal information without the consent of the customer.

- In case of information storage server being attacked by hackers leading to the loss of customer personal data, ToroG Smart POS will be responsible for alerting and handing the incident to the authorities to timely investigating and notifying customers.

- Absolutely confidential all online transaction(s) information of customers.

- ToroG Smart POS management board requires individuals, when registering/purchasing goods as customers, must provide all relevant personal information such as: Full name, contact address, email, identification number, phone numbers, account numbers, payment card numbers,... and be responsible for the legality of the above information.

5. Link to other websites

If you click on a link to a third party website, including an advertisement page, you will leave the ToroG Smart POS page and go to the website you have selected.

We cannot control the activities of third parties and we are not responsible for the safety or any other content contained on such websites.

6. Terms of change

We have the right to change the content of these terms. Please confirm regularly to confirm about the changed terms of our privacy policy.

In additional, we will notify you by email when there are any changes to the relevant use of your personal information.

In case you refuse to changed terms of ToroG Smart POS, please contact us at email support@kootoro.com.

By continuing to use this website, you agree and accept to be bounded by the changes to this online privacy policy.

Information collection unit:

Means and tools for users to receive and edit personal data.

Users can edit personal data by calling 19003009 or sending to our contact email.

7. Address of information collection and management unit

Contact Info:

• KOOTORO VIET NAM COMPANY LIMITED

• Website: https://torog.vn

• Email: support@kootoro.com

• Address: 03 Quoc Huong street, Thao Dien ward, Thu Duc city, Vietnam

• Hotline: 19003009

8. Procedure for receiving and settling consumer complaints

Members' personal information is committed to absolute confidentiality according to the personal information protection policy. The action of collecting and using member’s information is only done with the consent of that customer, unless otherwise provided by law.

Do not use, do not transfer, provide or disclose to any third party about the member's personal information without the consent of the customer.

In case of the information server is attacked by a hacker leading to the loss of member's personal data, we will be responsible for alerting and handling the incident to the authorities to timely investigating and notifying the customer.

Absolutely confidential all information of customers' online transactions, including invoice information, accounting documents, digitized documents, sales data, revenue.

The Management Board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone number,... and is legally responsible for the information above.

The Management Board is not responsible for and will not resolve any complaints related to that member's interests if it considers all the personal information of that member provided during the initial registration to be incorrect.